Privacy Policy

Privacy Policy — AI Europe OS

Last updated: March 2025

AI Europe OS (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection law.

1. Data Controller

The data controller for your personal data is AI Europe OS. For all data protection enquiries, please contact us via the contact form on this website.

2. What Data We Collect

• Contact information: Name, email address, company name, country
• Enquiry details: The nature of your enquiry and any information you provide in contact forms
• Technical data: IP address, browser type, pages visited (via anonymised analytics)
• Communication records: Correspondence via email or contact forms

3. Legal Basis for Processing

• Consent (Article 6(1)(a)): Where you have explicitly given consent via our contact form
• Legitimate interests (Article 6(1)(f)): For analytics and improving our website
• Contract (Article 6(1)(b)): Where processing is necessary to fulfil a service agreement

4. How We Use Your Data

• To respond to enquiries submitted via our contact form
• To provide AI consultancy services and information you have requested
• To send newsletters where you have subscribed (unsubscribe at any time)
• To improve our website through anonymised analytics
• To comply with our legal obligations

5. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 2 years.

6. Your Rights Under GDPR

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data (“right to be forgotten”)
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests

7. Third-Party Services

Where third parties process data on our behalf, they do so as data processors under GDPR-compliant data processing agreements. We do not sell your personal data to third parties.

8. Cookies

Our website uses only essential cookies necessary for the website to function. We do not use tracking cookies without your explicit consent.

9. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or adequacy decisions recognised by the European Commission.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with your national supervisory authority. In Ireland, this is the Data Protection Commission (DPC): www.dataprotection.ie.

11. Contact Us

For any data protection enquiries, please contact us here.